We do not accept returns. Our goal is to make it right the first time. We are not going to waste your time with guesswork! Our clothing is forgiving, comfortable, and designed to fit comfortably. If you are uncertain about the fit of a hat, consider coming into our store for a personal consultation. If that is not possible, make sure you get in touch with Sherri via email or the chat feature of our website. Sherri will help you through your measurements and make sure you have the right style for your head and face shape. Thank you for your understanding.